David Lilenfeld Blog The intellectual property blog of David Lilenfeld

22Jan/1611

Before You Leave an Online Review, Consider This

By David Lilenfeld on January 22, 2016

When we experience bad service or a bad product, an immediate reaction is often to leave a negative review for the business online.  In a fury, a review can exaggerate what happened, and certainly only show one side’s perspective.  Such reviews can proliferate online and be very impactful.  Some companies have responded by threatening lawsuits for defamatory reviews – that is, for reviews that are not entirely truthful.

What is even more concerning is that not long ago, a court in the Commonwealth of Virginia ordered Yelp to turn over the names of seven of its users who left negative reviews for a carpet cleaning company.  Historically, people felt comfortable speaking critically online because their identities were hidden behind screen or user names.  But this ruling can change that.

The best way to protect yourself is to act in good faith and not exaggerate in your review.  Truth is always the best defense against a defamation claim.

David Lilenfeld

 

Comments (11) Trackbacks (0)
  1. Hi there, You’ve done a great job. I will definitely digg
    it and personally recommend to my friends. I am sure they’ll
    be benefited from this site. https://kasino.vin/downloads/70-download-lpe88

  2. Hello there, You have done an excellent job.

    I will certainly digg it and personally recommend to my friends.

    I am sure they will be benefited from this website.

  3. Some foods the memory are healthy, but usually they create to be harmful
    to your body. I am constantly charged with smiling great deal and finding
    yourself in a good mood much too often! https://win88.today/download-lpe88-android-windows/

  4. Produces be extra hands to get tasks done and they can help spread the word about the good work you do.

    His more than 35 years of humanitarian service have won him several awards.

    There is such thing as workplace bullying. http://hausofboost.com/__media__/js/netsoltrademark.php?d=Win88.today%2Fdownload-live22-android-ios%2F

  5. Thank you for the good writeup. It in fact was a amusement
    account it. Look advanced to more added agreeable from you!

    By the way, how could we communicate? https://kasino.vin/home/sky-777/55-sky777

  6. Greate pieces. Keep posting such kind of information on your page.
    Im really impressed by your blog.
    Hey there, You’ve performed an excellent job. I will definitely
    digg it and for my part recommend to my friends.
    I am confident they’ll be benefited from this web site. https://Kasino.vin/home/mega888/50-mega888

  7. This post will assist the internet people
    for building up new weblog or even a weblog from start
    to end. https://kasino.vin/home/playboy/57-playboy-casino

  8. After exploring a handful of the articles on your web page, I really like your way of writing a blog.
    I added it to my bookmark site list and will be checking back in the
    near future. Take a look at my web site too and let me know how you feel. https://Kasino.vin/home/ntc33/49-ntc33-newtown-casino

  9. Thank you for sharing your thoughts. I truly appreciate your efforts and I will be waiting for your next post thanks once
    again. https://kasino.vin/home/3win81/54-3win8-mobile-slot

  10. I just could not depart your website prior to suggesting that I
    actually enjoyed the usual information a person supply on your
    guests? Is going to be back regularly in order to investigate cross-check new posts


Leave a comment


*

No trackbacks yet.


Go to top ↑
-->